Returns & Exchanges
At Brick, we stand by the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be in their original packaging with all included accessories to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Package Your Device
Securely pack the electronic item in its original box, ensuring all cables, manuals, and components are included to avoid restocking fees.
- 3.Print and Ship
Download your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our technicians verify the device's condition, we will process your refund back to your original payment method within 5-7 business days.